Privacy Policy – How re777 Protects Your Data

1 Introduction

re777 operates the online gaming and sports betting platform available at re777.run and through the re777 mobile application. This Privacy Policy explains how re777 ("we", "us", "the Platform") collects, uses, stores and protects personal information provided by you ("Player", "you") when you register an account, make deposits or withdrawals in PKR, place bets, play casino games or otherwise interact with the platform.

By creating a re777 account and using the platform you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, you should not create an account or use re777 services.

This policy applies to all personal data collected across the re777 website, mobile app and any associated customer support communications. It should be read alongside the Terms and Conditions which govern the use of the platform as a whole.

2 What We Collect

The personal data re777 collects falls into the following categories:

re777 does not collect sensitive personal information such as health data, political opinions or religious beliefs. Where identity verification requires document scans, those documents are processed solely for the purpose of confirming your identity and age.

3 How We Collect It

re777 collects your personal data through the following means:

• Directly from you – when you register an account, complete identity verification, make a deposit, contact support or update your account settings.
• Automatically – through cookies, web beacons and server logs that record technical and usage data each time you access the platform. This includes details like your IP address, device identifiers and the pages or game screens you visit.
• From payment processors – when you use JazzCash, Easypaisa, Raast, bank transfer or other payment methods, our payment partners share confirmation and status data with us as needed to process your transaction.
• From identity verification providers – where you upload identification documents, our verification service provider processes those documents and returns a verification result to re777. The document images themselves are not stored on re777 servers beyond the verification period.
• From fraud prevention services – re777 uses third-party fraud detection tools that flag unusual account or transaction patterns. These tools may process technical and financial data to generate risk assessments.

4 How We Use Your Data

re777 uses your personal data only for purposes that are directly connected to operating the platform and providing services to you. The main purposes are:

• Account management – creating and maintaining your re777 account, processing logins and managing account settings.
• Identity verification – confirming that you are who you say you are and that you meet the age requirement of 18 years or above before allowing deposits and withdrawals.
• Payment processing – handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported methods. Financial data is used solely for transaction processing and record-keeping.
• Game and betting services – running your cricket bets, PSL markets, T20 wagering, Live Casino sessions, slot games and Bingo rounds. Usage data helps us display your game history and account activity correctly.
• Fraud prevention and security – detecting and investigating suspicious activity, multiple account creation, payment fraud, bonus abuse and other prohibited conduct described in the Terms and Conditions.
• Customer support – responding to your queries, resolving disputes and managing complaints. Support communications are retained for quality assurance and dispute resolution.
• Responsible gaming – monitoring for patterns that may indicate problem gambling and enabling the responsible gaming tools (deposit limits, session alerts, self-exclusion) that you activate in your account settings.
• Platform improvement – using aggregated, anonymised usage data to understand how players navigate the platform, which games are most popular and where technical issues occur.
• Legal and regulatory compliance – maintaining transaction records and account documentation as required for anti-money-laundering obligations and any applicable legal requirements.

5 Sharing Your Data

re777 does not sell, rent or trade your personal data to any third party for their own marketing or commercial purposes. We share data only where it is necessary to deliver the platform services you use or where we are legally required to do so.

The categories of third parties that may receive your data are:

• Payment processors – JazzCash, Easypaisa, Raast and bank partners receive the minimum data needed to process your PKR transactions and confirm payment status.
• Identity verification providers – our KYC partner receives identity document data solely to complete your verification check. They are contractually prohibited from using your data for any other purpose.
• Game providers – third-party casino and sports data providers receive a pseudonymous player identifier and game session data required to run games and settle bets. They do not receive your name, contact details or financial data.
• Fraud and security services – fraud detection providers receive technical and transactional data to generate risk scores. No full financial account details are shared beyond what is required for the assessment.
• Legal authorities – where re777 is required by applicable law, court order or regulatory obligation to disclose player data, we will comply with that obligation. We will notify you where legally permitted to do so.

6 Payment Data

All financial transactions on re777 are conducted in PKR. When you make a deposit using JazzCash, Easypaisa, Raast or bank transfer, the transaction is processed by the relevant payment provider under their own security and privacy standards. re777 receives a transaction confirmation and reference number but does not store full mobile wallet credentials or bank account passwords on our servers.

Transaction records including deposit amounts, withdrawal amounts, dates, payment method types and transaction references are retained in your account history. These records are maintained for financial record-keeping, dispute resolution and compliance purposes and are not shared with any party other than those listed in Section 5.

re777 requires that all deposits and withdrawals be made using payment methods registered in your own name. This is a fraud prevention measure and a condition of using the platform. Attempting to deposit funds from a payment account belonging to another person will result in the transaction being reversed and the account being reviewed.

7 Cookies

re777 uses cookies and similar tracking technologies to make the platform function correctly, remember your preferences and analyse how players use the site. The main types of cookies we use are:

• Essential cookies – required for the platform to operate. These handle your login session, keep you authenticated between pages and maintain your account state during a gaming session. Disabling these will prevent the platform from working.
• Functional cookies – remember your preferences such as language settings, responsible gaming display options and game lobby filters so you do not have to reset them each visit.
• Analytics cookies – collect aggregated, anonymised data about how players navigate the platform, which pages they visit most and where they encounter issues. This data is used internally to improve the platform experience.
• Security cookies – support our fraud detection systems by identifying unusual patterns in how the platform is accessed from a particular device or IP address.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform. Analytics and functional cookies can generally be disabled without preventing access to core features.

8 Data Retention

re777 retains your personal data for as long as your account is active and for a period after account closure as required for legal, compliance and dispute resolution purposes. The general retention approach is:

• Account and identity data – retained for the duration of your account and for a minimum period after closure to satisfy anti-money-laundering record-keeping obligations.
• Transaction records – PKR deposit and withdrawal records are retained for a minimum period in line with financial record-keeping requirements.
• Support communications – chat and email records are retained for a reasonable period to support dispute resolution and quality assurance.
• Technical and usage data – retained in aggregated or anonymised form after account closure. Raw technical logs are typically purged on a rolling basis.

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you individually.

9 Security

re777 applies a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

• Encryption of data in transit using TLS protocols across all platform connections.
• Encryption of sensitive data at rest within our database infrastructure.
• Access controls that limit which staff members can view personal data, based on their role and the minimum access needed to perform their duties.
• Regular security assessments and monitoring for unusual access patterns or data handling anomalies.
• Two-factor authentication options available to all players to add an additional layer of protection to their re777 account login.

While re777 takes these precautions seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe by using a strong, unique password, not sharing your login details and logging out of shared devices after each session.

10 Your Rights

As a re777 player you have the following rights in relation to your personal data. You can exercise any of these rights by contacting re777 support:

re777 will acknowledge data rights requests within a reasonable timeframe and respond fully as soon as practicable. Where a request cannot be fulfilled due to a legal retention obligation, we will explain why.

11 Minors

re777 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during the registration and KYC process and accounts found to belong to players under 18 will be immediately closed and any balance returned via the original deposit method after verification.

If you are a parent or guardian and believe that a minor has created a re777 account, please contact our support team immediately. We will investigate and take appropriate action without delay.

12 Marketing Communications

With your consent at registration or through account settings, re777 may send you communications about promotions, bonuses, new games and platform updates. These communications may be sent via email or mobile notification depending on your preferences.

You can opt out of marketing communications at any time through your account settings or by contacting support. Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications and security alerts, which are sent regardless of marketing preferences because they relate directly to your account activity.

re777 does not share your contact details with third parties for the purpose of those third parties sending you their own marketing. Any promotional communications you receive will come from re777 only.

13 Changes to This Policy

re777 may update this Privacy Policy from time to time to reflect changes in platform functionality, data processing practices or applicable legal requirements. When changes are made, the "Last updated" date at the top of this page will be revised accordingly.

Where changes are material – meaning they significantly affect how your data is used or your rights in relation to it – registered players will be notified by email or through an in-platform notification before the changes take effect.

Your continued use of re777 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you should close your account and cease using the platform.

14 Contact

If you have any questions about this Privacy Policy, wish to exercise any of your data rights or want to raise a concern about how your personal data has been handled, please contact the re777 support team. Support is available 24/7 via live chat on the platform.

You can also reach us by email at the address shown in the footer of this page. When contacting us about a data rights request, please include your registered account email address and a clear description of your request so we can handle it efficiently.

For questions about responsible gaming tools, visit the Responsible Gaming page. For general platform queries, the FAQ page covers most common topics in detail.